Return Policy - Handloom Sarees of Bengal
At SAREES OF BENGAL, we are committed to provide you the best service to make your shopping experience delightful with us. However, in those odd case when you are not fully satisfied with your ‘Sarees of Bengal’ purchase, we have a fairly simple no-fuss return policy:
- If you wish to cancel your purchase, call us within 3 days of booking. We will cancel your order only under circumstances that the product has not been dispatched. We will initiate a refund and a confirmation mail will be sent to you for the same.
- If you have received the product, but not happy with it and wish to return inform us over email at firstname.lastname@example.org. Or call us at 09674567688. Return request should be placed within 3 days of receiving the product.
- Reason of return should be mentioned in your email. This is for the purpose of maintaining records to ensure a seamless return experience.
- You will receive a confirmation email regarding your return request. Please do not ship any order without the confirmation email.
- Once you receive confirmation mail from our end, return the saree through a registered courier service and send a mail of the same stating its tracking no. Saree folds and tag should be intact. Kindly note that we do NOT absorb the return shipping charges.
- You have a choice of getting another piece of the same saree (depending only on availability) or any other saree of same or higher value (credits to be kept for 90 days).